Which practice can lead to ethical issues when employees give preferential treatment to family?

Offering discounts on food can lead to ethical issues when employees give preferential treatment to family members. This practice can create a conflict of interest where the employees may prioritize the interests of their family over the fairness expected in a business environment. Such behavior can harm customer relationships and the overall reputation of the establishment if it is perceived that certain customers are favored due to personal connections.

In the context of hospitality and food service, maintaining fairness and equity is crucial to a positive guest experience. When employees offer preferential discounts to family members, it may lead to perceptions of favoritism among other customers, which can diminish the brand’s integrity and potentially result in complaints or lost business.

Therefore, the implications of granting discounts to family could extend beyond immediate financial benefits and impact the overall trust and loyalty of the broader customer base.