What type of question encourages detailed responses?

The type of question that encourages detailed responses is an open question. Open questions are designed to allow individuals to express their thoughts, opinions, or experiences in their own words, leading to richer and more nuanced responses. For example, asking someone "What are your thoughts on the new menu?" invites them to elaborate on their preferences, experiences, or suggestions without limiting their responses to a specific set of answers.

This type of questioning is particularly valuable in hospitality settings, where understanding customer feedback can lead to improved service and offerings. By encouraging more in-depth conversations, open questions can lead to insights that closed questions or yes/no questions might not reveal, fostering better communication and understanding between staff and customers.