What should a server do if a guest reports a food allergy?

If a guest reports a food allergy, it is critical for the server to inform the kitchen staff. This action is essential because it ensures that the kitchen team is aware of the allergy and can take the necessary precautions to prevent cross-contamination and use safe ingredients when preparing the dish. The kitchen may need to modify a recipe or find an alternative option that doesn't include the allergen, which is vital for the safety of the guest.

This response not only prioritizes the health and safety of the guest but also demonstrates responsibility and attentiveness on the part of the server. Proper communication between the front-of-house staff and the kitchen is key in a hospitality environment, especially when health issues are involved. By alerting the kitchen, the server helps maintain a safe dining experience for guests with food allergies.